| Customization: | Available |
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| After-sales Service: | Return and Replacement, None, Onsite Inspection, O |
| Warranty: | 6 Years |
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Q1: How to solve the quality problems after sales?
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A: Take photos of problems and send to us. We will make a satisfied solution for you within 24 hours after we conform the problem.
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Q2: What can be done if products are damaged when i receive them?
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A: Don't worry. If is an item that is easily damaged, we will generally add a small amount of loss to the order to prevent it from being insufficient. In addition, if we are responsible for logistics, we will compensate the person in charge and compensate the customer. |
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Q3: How do you control the quality?
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A: We have our own QC team. Each products will checked and take photos before packing.
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Q4: What is your term of packing?
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A: Usually different products have different packaging methods. Commonly used packaging methods include wooden box packaging, wooden pallet earning and packaging. |
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Q5: How long does the delivery time usually take?
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A: Generally speaking, we can complete the production within 25-35 days after conforming the order, but the specific needs depend on the actual situation. |
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